Malwarebytes is a popular anti-malware software that helps protect your computer from malicious software. However, some users have reported that Malwarebytes is not allowing Google to load. This can be frustrating, especially if you rely on Google for your daily internet activities. In this article, we will explore the possible causes of this issue and provide you with solutions to fix it.
What Causes Malwarebytes to Block Google?
There are several reasons why Malwarebytes may be blocking Google. Here are some of the most common causes:
- Malwarebytes is blocking the IP address of Google: Malwarebytes may have identified the IP address of Google as a potential threat and is blocking it to protect your computer.
- Malwarebytes is blocking Google's cookies: Cookies are small files that websites use to remember your preferences and login information. Malwarebytes may be blocking Google's cookies, preventing you from accessing the site.
- Malwarebytes is blocking Google's scripts: Websites use scripts to add functionality to their pages. Malwarebytes may be blocking Google's scripts, making it difficult for the site to load.
If you are experiencing this issue, don't worry, there are several solutions that you can try to fix it.
Solution 1: Add Google to Malwarebytes' Exclusions List
The first solution is to add Google to Malwarebytes' exclusions list. This will tell Malwarebytes to allow Google to load without blocking it. Here's how to do it:
- Open Malwarebytes and click on the "Settings" tab.
- Select "Exclusions" from the menu on the left-hand side.
- Click on the "Add Exclusion" button.
- Select "Exclude a Website" from the dropdown menu.
- Enter "www.google.com" (without the quotes) in the "Address" field.
- Click on the "Add Exclusion" button to save the changes.
After adding Google to Malwarebytes' exclusions list, try accessing the site again to see if the issue has been resolved.
Solution 2: Disable Malwarebytes' Web Protection
If adding Google to Malwarebytes' exclusions list doesn't work, you can try disabling Malwarebytes' web protection temporarily. Here's how to do it:
- Open Malwarebytes and click on the "Settings" tab.
- Select "Protection" from the menu on the left-hand side.
- Toggle off the switch next to "Web Protection".
After disabling web protection, try accessing Google again. If the issue is resolved, you can turn web protection back on and add Google to the exclusions list to prevent the issue from happening again.
Solution 3: Clear Your Browser's Cache and Cookies
If neither of the previous solutions work, you can try clearing your browser's cache and cookies. Here's how to do it:
- Open your browser and click on the three dots in the top right-hand corner.
- Select "Settings" from the dropdown menu.
- Click on "Privacy and Security" on the left-hand side.
- Click on "Clear Browsing Data".
- Select "Cookies and Other Site Data" and "Cached Images and Files".
- Click on the "Clear Data" button to clear your browser's cache and cookies.
After clearing your browser's cache and cookies, try accessing Google again to see if the issue has been resolved.
Solution 4: Uninstall and Reinstall Malwarebytes
If none of the previous solutions work, you may need to uninstall and reinstall Malwarebytes. Here's how to do it:
- Open the Control Panel and click on "Programs and Features".
- Find Malwarebytes in the list of installed programs and click on it.
- Click on the "Uninstall" button and follow the prompts to uninstall Malwarebytes.
- Download the latest version of Malwarebytes from the official website and install it on your computer.
After reinstalling Malwarebytes, try accessing Google again to see if the issue has been resolved.
Conclusion
Malwarebytes not allowing Google to load can be a frustrating issue, but there are several solutions that you can try to fix it. Adding Google to Malwarebytes' exclusions list, disabling web protection, clearing your browser's cache and cookies, and uninstalling and reinstalling Malwarebytes are all potential solutions that may work for you. If none of these solutions work, you may want to contact Malwarebytes' support team for further assistance.
