Malwarebytes is a popular anti-malware software used by millions of people around the world. It provides excellent protection against various types of malware, including viruses, spyware, and adware. However, some users may encounter a common problem while using Malwarebytes - losing their license. This can happen due to various reasons, such as a computer crash, system upgrade, or accidental deletion of the license key. If you are facing a similar issue, don't worry, as there are several ways to resolve it. Read on to find out what to do if you have lost your Malwarebytes license.
1. Check Your Email
If you have purchased a Malwarebytes license, you should have received an email containing your license key. Check your email inbox for any such correspondence from Malwarebytes. Look for the subject line "Your Malwarebytes license key" or similar. If you find the email, copy the license key and paste it into the Malwarebytes activation window. This should activate your Malwarebytes software.
2. Contact Malwarebytes Support
If you have not received the email containing your license key or have lost it, you can contact Malwarebytes support for assistance. Visit the Malwarebytes support page, click on the 'Contact Support' button, and fill in the required details, such as your name, email address, and a brief description of the issue. A Malwarebytes representative will get back to you as soon as possible with a solution to your problem.
3. Retrieve Your License Key from Malwarebytes Account
If you have a Malwarebytes account, you can retrieve your license key from there. Log in to your Malwarebytes account, click on the 'My Account' tab, and select 'Subscriptions.' Here, you will see your license key. Copy the key and paste it into the Malwarebytes activation window to activate your software.
4. Reinstall Malwarebytes
If none of the above solutions work, you can try reinstalling Malwarebytes. Uninstall the Malwarebytes software from your computer, download the latest version from the Malwarebytes website, and reinstall it. During the installation process, you will be prompted to enter your license key. Enter the key, and the software should activate successfully.
5. Purchase a New License
If none of the above solutions work, you may have to purchase a new license from Malwarebytes. Go to the Malwarebytes website, select the desired plan, and complete the purchase process. Once you receive the new license key, enter it into the activation window to activate your software.
Conclusion
Losing your Malwarebytes license can be a frustrating experience, but it's not the end of the world. By following the above solutions, you can easily retrieve your license key and activate your software. Remember to keep your license key safe and secure, and always renew your license on time to ensure continued protection against malware.
